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TERMS & Conditions

VAT & Interest

All prices indicated are excluding VAT. Customers within the European Union need to specify their VAT number on the signature page. Payment of invoices need to be fulfilled no later than 30 days after the conference date. As soon as an invoice is paid after this term, a monthly 1.5% interest rate will be charged on the outstanding amount.

Payment by credit card

Payment by credit card will incurr an additional surcharge of 3,6% on the total cost of the meeting. This surcharge will be added to the final invoice or payment link.


All personnel shall treat the video meeting as confidential information, and therefore not disclose to anyone, any information they receive in the course of a meeting, including identity of the participants, company names, set-up and break-down or any other content of the meeting.

Cancelation policy

Less than 48 hours:
72 to 48 hours prior: 
More than 72 hours:

100% of all scheduled charges
50% of all scheduled charges
No cancellation fee

NB. Cancellation window time excludes non-business hours.

Charges during office hours, extended hours and after hours

Normal Office hours :
Extended hours :
Non Office hours :

Weekend hours :

100%        09:00 AM – 05:00 PM 
150%        07:00 AM – 09:00 AM   05:00 PM – 07:00 PM
200%         07:00 PM – 07:00 AM

250%        07:00 PM FRI – 07:00 AM MON